Expert Geyser Repairs & Replacements
A lack of hot water or a burst geyser is a major disruption to your home or business. At Prime Flow Plumbing, we specialize in the rapid diagnosis and repair of all water heating systems. If a replacement is necessary, we provide top-tier, energy-efficient units.
Every geyser installation we perform strictly adheres to South African National Standards (SANS 10254). We issue a full PIRB Certificate of Compliance upon completion, ensuring your installation is safe and valid for insurance purposes.
| Service Category | Description & Solutions |
|---|---|
| Element & Thermostat | Replacing faulty elements and thermostats causing "no hot water" or electrical tripping. |
| Burst Geysers | Emergency draining, removal, and replacement of ruptured or severely leaking geysers. |
| Solar & Heat Pumps | Installation and maintenance of eco-friendly, energy-saving solar and heat pump systems. |
| Valve Replacements | Fixing dripping overflow pipes by replacing TP valves, vacuum breakers, and PRVs. |
Our Work in Action
How Our Process Works
Book a Visit
Call our 24/7 line. For burst geysers, we will immediately dispatch a team and guide you on how to shut off your water and power.
Assessment & Quote
We test the electrical and plumbing components to see if a simple repair will suffice, or provide an upfront quote for a replacement.
Installation & Certification
We complete the repair or installation securely and issue your PIRB Certificate of Compliance for your insurance claim.
Why Locals Choose Prime Flow
PIRB Registered
Fully compliant with South African plumbing standards.
Upfront Pricing
No hidden fees or hourly rate surprises.
Always on Time
We arrive when we say we will. 60-min emergency response.
CoC Issued
We provide full certification for all geyser installations.
Frequently Asked Questions
What should I do if my geyser bursts?
Act quickly to prevent water damage. 1) Turn off the main water supply to your house. 2) Turn off the geyser breaker switch on your electrical distribution board. 3) Open a hot water tap to drain the remaining water. 4) Call us immediately.
Why is my geyser tripping the electricity?
If your geyser trips the main switch or earth leakage, it is almost always caused by a short circuit in a blown geyser element or a faulty thermostat. Our plumbers carry replacement parts and can fix this within an hour.
Water is constantly dripping from the pipe outside. Is it broken?
A few drips while the geyser is heating up is normal expansion. However, a continuous flow of water indicates a failing pressure reducing valve (PRV) or a faulty temperature and pressure (TP) safety valve. This wastes water and should be replaced.
Do you issue a Certificate of Compliance (CoC)?
Yes. By law, any replacement of a geyser or major geyser components must be signed off by a registered plumber. We provide a PIRB CoC which you can submit directly to your insurance company.